Samsung Smart Tv Keeps Losing Internet Connection

Problem 3: YouTube Not Working on Samsung TV due to Internet Protocol Settings Some Samsung smart TV users can access YouTube, only to find that the video doesn't load or stream properly. Is your wireless connection dropping unexpectedly? For example, while you're away from the computer, or if the screensaver kicks in, or if you don't use the internet for a while? The most common causes for a wireless connection drop are your wireless router and network card. Unblock websites, Unlock your Smart TV Box, Unlock Kodi add-ons, Jailbreak Android Best VPN for Amazon Fire TV, How to install a VPN on an Amazon Fire TV Best VPN for Amazon Firestick, How to install a VPN on an Amazon Firestick. According to Samsung, a firmware update sent out on Sunday has resulted in. Verizon FiOS is my internet provider. I am with BT using their Smarthub. I keep going into my Bluetooth settings to try and manually connect it but, again, it didn't work. Even though Chromecast seems to be a good alternative, bear in mind that it operates over Wi-Fi. WiFi drops over and over - Comcast Help and Support Forums. The router has been set up as detailed in the installation booklet and works correctly with the computers in the house. To verify that you are connected to the internet, please follow the instructions below:. Find helpful customer reviews and review ratings for Samsung UN55HU8550 55-Inch 4K Ultra HD 120Hz 3D Smart LED TV (2014 Model) at Amazon. There were two available, one was 40 dollars and the other was 60 dollars. Smart TVs leave a bit to be desired, Leo says. Once this was done, I had no problems at all connecting my Smart TV to my home network, and then connect my iPhone to my home network afterwards. If you use a Samsung "Smart TV" that's connected to the Internet, there's a good chance Luigi Auriemma can hack into the device and access files stored on connected USB drives. Here are some SmartDNS Services with Free Trials for Samsung Smart TV owners. With internet connection, you can play App Game or browse Web on your TV screen, or stream your favourite movies and shows with services such as Netflix and Youtube. While it doesn't happen to me as often, my roommate loses all internet connection when the TV is turned on. Mike had to disconnect and re-register. Serial no 568694557910. Thanks for all your. Samsung have just announced a new update to its 2018 Smart TV firmware. My phone and my netbook connect and get the internet fine. Once all is on & I hit the Smarthub to watch Netflix, the soundbar works but switches to TV ARC. 0 and that is the reason for the drops. Also works on other devices in the house by other family. Samsung Smart TV's are one of the most popular Smart TV products bought all across the globe. The other TV's have it so the - Answered by a verified TV Technician. Features include; multi-zone layouts, live TV (IPTV and HDMI-in) and full on/off control and remote diagnostics of the Smart Signage Displays. To confirm your wireless connection: Make sure that there are no HDD devices connected to one of the USB ports on the Viera television. The service will grant access to Ultra-High Definition (UHD) and High Dynamic Range (HDR) content for more viewers than ever, with consumers in France, Germany, Italy, Spain and the United Kingdom now able to. Hi everyone I have bought two Samsung T24H390S Smart TV for my girls for Christmas and am experiencing issues with WiFi connection. This happened yesterday. Setting up your new TV can be a complex process as you juggle all. Wireless performance factor. If one is connected, then disconnect this unit as it will continue to cause the issue of losing the internet connection. I have connected my Samsung Tv to the home network but it can be very tempremental at times. Recommended for use with Telstra Smart Modem Gen 2. I am having the same problem connecting my HP PC to a new Samsung Smart TV. About ready to give up. The only difference is the phone. The Samsung Smart TV platform is used by Content Providers to make apps available. The router has the current firmware version. First of all, make sure you set your Netgear into access point mode. Note: To do this, you may have to remove the TV from the wall (if wall-mounted). SMART TV Losing Connection to PC - Windows 10 Forums. I will go to a PC or TV store and see if they have any ideas. Called Dish about 2 weeks ago about this and they said it's an issue with the hopper but I still am losing connection to my wireless joey's at least daily. Samsung Smart TV wifi issues I have a Samsung 32" Smart TV, bought it new beginning of the year, latest OS updates. Also works on other devices in the house by other family. Cannot connect to the Internet or network when the Wi-Fi has. This high quality stubby is durable and comfortable. 26 February 2015. This happened yesterday. Select Self Diagnosis and then Reset Smart Hub. At any time, you can check the quality of this connection from the Settings menu on your Roku device. Touch to retry. When I first set up my Smart TV it connected to wifi straight away. Get Help and Support for setting up or troubleshooting your Cox Advanced TV and Contour TV service. Start enjoying Xtream TV today with these popular packages! Every package comes with the following features. It drops the internet connection and when I follow the menu to reset the connection I get a message that it cannot find my wireless. SMART TV Losing Connection to PC - Windows 10 Forums. Tells me I am connected to the router but the the internet. Hacking Smart TV’s is cyber crime you have to worry about is hackers stealing your financial information. Note: There is no way to redirect the router to test with any third-party sites. You can beam your phone’s screen wirelessly and view pictures, photos, videos, games and presentations on your TV’s large screen. 4k UHD Smart Curved LED TV Series - Features, Price, Where to Buy & More. I have tried all the below to no avail. Check to see if you internet connection is currently working. How to Change Region on a Samsung Smart TV. As part of an ongoing renovation or our living room, my wife and I decided it would be a good time to upgrade our "old" Panasonic 50" plasma TV with a newer 60" 4K "Smart" TV by Samsung. Here are some basic troubleshooting steps for your VIZIO SmartCast Home Theatre Display or HDTV. Error: 1107, 2123, 3218, 5010 or 7003 appears during the network setup or when attempting to access Internet content on the TV. The Wi-Fi issues of slow speed or difficult connection to networks always annoy many smartphone users. I just got my smart things link to work the light bulbs that came in the bundle. Not supported at the moment: Sony, Panasonic, Toshiba Smart TVs. Click here to visit our frequently asked questions about HTML5 video. 26 February 2015. Tells me I am connected to the router but the the internet. According to Samsung, a firmware update sent out on Sunday has resulted in. I bought this Samsung Bluray play about 6 months ago. Im just experiencing recently constant disconnects from thw wifi network. Easy one-click connection With Smart Switch Mobile, data transfer between Galaxy devices is easy. This one would re-establish an internet connection, but the regular dropouts were annoying, to say the least. Please review this list of alternative devices for accessing Acorn TV. My wife and I have just purchased a Samsung Galaxy Tab3 10. It says connected to wireless network, but can not connect to internet. When you turn the TV back on, you should be able to navigate to the smart hub and Netflix. For optimal performance, connect your Samsung TV to the internet using an Ethernet cable. We also were affected by the. This article will help you sort out what kinds of things can go wrong, learn what you can do about them, and discover how to get the most from your Internet connection. For smart TVs with Wi-Fi connection, Samsung. Hello, I have an Acer Aspire 3410 laptop. There is no information at this time as to if we plan to expand to other smart TVs. Step 4: Restart your Samsung TV. If still no joy, please go to the Smart IPTV app menu and try the following settings;. Direct access to the Internet has allowed TVs to find a lot of interesting opportunities. Smart Wireless helps you maintain the best connection on all your wireless devices. Smarter TV. Mike had to disconnect and re-register. With network connection, you can browser the internet and watch videos online, including YouTube videos. I love watching streaming on our Vizio Smart TV, particularly Netflix. CBS All Access offers a live stream of the network in select markets as well as 10,000 episodes On-Demand including current primetime CBS shows and classics such as Medium, Cheers and Star Trek. BRAVIA meets Android TV Access a world of The Wi-Fi signal drops out or keeps losing connection. ‎14-02-2015 10:02 AM I've been having a think about this issue and the problem could be with the way that the phone Automatically Switches between Wi-Fi and mobile networks. com, not sure how to get back to this site if you answer. My internet keeps dropping about every 5 minutes and then disconnects for about 3 minutes then reconnects. com, or the ABC app on mobile, tablet, or TV streaming device, and select an episode with the Lock symbol or VERIFY TO WATCH label. My internet connection speed on the tv is only 300Kbps according to the fast. Samsung Electronics has expanded its premium Smart TV content service TV PLUS in Europe. The easy way to transfer content to your new Galaxy device. Open the Samsung Smart Hub or Samsung App Store, depending on. VirginMedia. Let me try and summarize the multiple remedies that I am aware of: Drivers Some users have better results with Samsung-provided drivers, others with the latest Intel-provided drivers, and yet others prefer Win8's built-in driver. TV devices sold in any other regions than USA usually don’t allow you to change the region to the US. Step 4: Restart your Samsung TV. No Bravia. Make sure your TV has an internet connection. Tells me I am connected to the router but the the internet. My TV information is below. Once you power on the TV, it will walk you through the. The settings listed on this page are the results of our Samsung KS8000 UHD LED TV calibration. apparently you have to go into the settings on your Samsung TV and look for and change the DNS to 8888 – months without being to able to use iView and SBS on a brand new Samsung TV and the average punter should have to know that shite – A jihad on Samsung. Why does my Samsung Smart TV suddenly have no network connection? A few of you have got in touch asking why your Samsung TV can't connect to the internet since their most recent update. So be careful and put that Fire Stick in the main port on the rear of the TV. I’m willing to deep dive this issue with whoever is up to it. How to fix your Samsung Galaxy J7 that keeps. When your Smart TV has a wireless internet connection, you can use it to access internet-only features, including web-based apps, streaming services, and more. In this article, we'll take a look at some of those things that may be causing your TV to lose its Wi-fi connections and how you can fix them. Funny thing, Hulu and Netflix, that is what I want to see on my TV still plays on my wireless laptop 21". Reset the network settings on the TV - your instruction manual should have these steps listed. Step 4: Restart your Samsung TV. Testing Internet connection on my LG TV You can view the status of your device's internet connection in the Advanced Settings page of your the LG Smart TV. I fixed my TV delay/lag (Samsung Smart TV)". Verify the network settings on the TV, Network Name and Password, match what is on the modem. But now it seems to loose signal all the time, a channel can be working at one point and then it will just go off showing a message on the screen that reads 'weak or no signal'. Hi, my Samsung TV reports 'No Signal' to PC HDMI 2, although the PC is still running, I tried to reinstall the latest driver, however, it again lost connection and had to restart PC. My phone and my netbook connect and get the internet fine. We highly recommended that automatic updates are enabled to ensure that you always have the latest and greatest version of the app!. To use your Smart TV on the internet, it'll need to be connected to either a wired connection, or a Wi-Fi network - here are the differences. To improve video playback on your Samsung TV, try the following: Step 1: Check your connection speed Test the speed of your connection from a computer on the same network as your. Does your phone have a problem with the mobile data connection? it's showing the 3g / egde / hsdpa icon but doesn't work? Use this application to fix this! The simplest (manual) workaround for this issue is to turn off the data connection and then turn it back on again when you notice the data connection is not working. How to USE WiFi Direct on Android, Samsung Smart TV, Laptop & PC to Transfer Files – 100% Working. network but the TV continues to report it has no internet connection. This one lasted roughly 15 hours before it too kept dropping the connection and rebooting. Introducing Tizen for Samsung Smart TVs, an operating system designed to power Samsung’s next generation of Smart TV applications. I have a new Samsung smart TV, model: UE55K5500. When I first set up my Smart TV it connected to wifi straight away. Additional info. Lock TV's MAC address. This article will explain how to connect your computer to your Samsung Smart TV. I have done eveything told, get Bluray, better cable, but even after we do get the TV connected to the internet again, with my security codes etc. Read honest and unbiased product reviews from our users. My laptops and pads still work wirelessly but not the TV. One of the common queries raised by Samsung Galaxy J7 owners is on frequent Wi-Fi disconnect or intermittent Internet connection on the phone. Turning into a waste of money since 2 of the 4 tv's we have can;t get a signal. Learn more about Viera Connect and its apps here. How to install-On to the matter at hand. com > Forums > Home Audio Video Forums > Televisions Feb 23, 2013 - Chaps I have connected my Samsung Tv to the home network but it can be Sometime it works great, and then it drops to unusable speeds. I am having the same issues as well. Also bought along with it was a 3D Blu-ray player which has wireless capabilities. If your Samsung Smart TV was produced from 2015 onwards and is running the Tizen operating system (version 2. Samsung's H6400 smart TVs have proved popular this year, but we've received complaints from some owners. I thought the batteries needed changing at first, but that didn't help either. Start enjoying Xtream TV today with these popular packages! Every package comes with the following features. but the representatives have told me that its because i have docsis 2. Fix connection issues with AT&T TV. Keep checking if your problem is resolved after each step. If still no joy, please go to the Smart IPTV app menu and try the following settings;. If the Compatibility View box is checked, click to remove checkmark. i want to use my ethrnet connection to my laptop internet connection with smart broadband? How to connect nokia asha 302 via smart internet connection and through wifi connection? Samsung smart tv constantly losing internet connection. I have a Samsung Smart TV in my office. All major video websites and countless others are supported. One of our readers complained saying, "My Samsung Galaxy S5 keeps losing connection" and this is what solved the problem: Pull down the notification shade and tap on the gear icon to go into your phone's settings; Now look for Wi-Fi and tap. For the past several days, my magic mouse keeps losing connection to my MacBook Pro, and most of the time it won't even connect at all. Bringing this comment back to Samsung's App support team they confirmed that they appear to have dropped the support for the App on several 2012 Samsung TV models with last month's rash of Smart Hub updates, but they are not exactly sure why they did drop it as it was working previously with the 2012 models and the app still remains listed as available in the Samsung App store on these models. Digital Landing is the trusted destination for simplifying and empowering your connected life. With internet connection, you can play App Game or browse Web on your TV screen, or stream your favourite movies and shows with services such as Netflix and Youtube. Reset the Modem. If your TV isn't responding to your remote, replace the batteries and see if it works again with your TV. Before you mount your new TV on a stand or wall, plug it in to make sure it works. Smarter TV. U nplug the AC power cord on the router and plug it back in. But now there’s an app for that … Mirror for Samsung TV is a $9. So: How to connect Samsung Smart TV to wifi?. I was very interested in buying a Samsung SMART TV. com, or the ABC app on mobile, tablet, or TV streaming device, and select an episode with the Lock symbol or VERIFY TO WATCH label. Currently, the THR22 cannot download program content via broadband. I'm not using a Fire TVjust a regular old Samsung. Most Samsung Smart devices have automatic updates enabled by default. Today in this post I will provide you with all the potential solutions to fix problems with Samsung Smart TV Apps in Smart Hub feature. It worked for a day and then stopped again. The full version is scheduled to be released in early 2016. Tells me I am connected to the router but the the internet. I can login to the router just fine and it will still show that it is connected and has an IP address, but I cannot get to any websites wired or wirelessly. Make sure the Samsung's output is set to a setting your TV. Re: Spectrum App on Samsung Smart TV is Broken I am having similar issues with the Spectrum app on my Samsung 32" SmartTV. But my internet is working fine and i can connect it to my laptop. It is not guaranteed that it will help your slow connection or providers' stream issue. Since 5GHz has a shorter range, maybe the TV is on 5GHz and losing the signal from time to time. Speedify is a smart app that allows you to combine 2 or more Internet connections at the same time, without suffering from the drawbacks of WiFi disconnecting. Yes catch up is included in this app. To complete the connection, all you'll need is the. Using an Ethernet cord, connect to the router directly to the TV. I have Netflix through my DVD player hooked to my TV. Connection to server lost. This style of connection tends to support higher resolutions (in general) than VGA. However, you should log in every few months, as TV manufacturers often release important system updates and security patches. Connection to server lost. tried all the tricks mentioned, but still nothing. suffers from worldwide internet outage. A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. I installed Samsung Smart View application on the laptop, and shared a video file. Sony Smart TV won't connect to WIFI. Sharp Smart TV, displaying the Select Connection Method screen, with the Search Button Selected. I have Netflix through my DVD player hooked to my TV. Everything went fine. Samsung devices have inbuilt feature to connect WiFi direct. Called Dish about 2 weeks ago about this and they said it's an issue with the hopper but I still am losing connection to my wireless joey's at least daily. We tried different techniques to fix this issue with Netflix issue and this best way to enjoy your favorite movies and TV shows on Samsung Smart TV is through this solution. Reset the network settings on the TV - your instruction manual should have these steps listed. Once you power on the TV, it will walk you through the. A VPN service keeps you safe from prying eyes while you enjoy benefits offered by Smart TV. Is the TV losing it's connection or is your network too slow for streaming video to work well. What has Sony done to the new phones. I installed Samsung Smart View application on the laptop, and shared a video file. There are many possible reasons behind the WiFi connection problem on Samsung Galaxy Note 3, and there are also a lot of possible fixes for this problem. Toshiba w** smart tv keeps losing internet connection despite other devices working ok, connected to super fast broadband with booster in room where tv is situated. Note: There is no way to redirect the router to test with any third-party sites. Ok my wife finally solved the issue. 1 which keeps losing wifi. Why does my laptop keep losing the wifi connection to my router? tailor your experience and to keep you logged in if you register. Today in this post I will provide you with all the potential solutions to fix problems with Samsung Smart TV Apps in Smart Hub feature. I tried it with a wired connection which worked first time but again, the next time I turned on the TV it can't connect to the internet. This begins a scan of both the 2. i want to use my ethrnet connection to my laptop internet connection with smart broadband? How to connect nokia asha 302 via smart internet connection and through wifi connection? Samsung smart tv constantly losing internet connection. I don't know what the deal is, but I keep losing my connection to the internet. Samsung Smart Switch Mobile Install the Smart Switch Mobile app on your device. Leo says that Mike should try using another device to see if it works. Every tome I turn on my TV says "netwok not connected", then I just enter networks password and it connects nicely. I think it's the companies trying to put everything into the devices so. I went out and bought a wifi range extender from Walmart. Make sure your TV has an internet connection. Smart TVs collect viewing data. Check to see if you internet connection is currently working. If you connect the TV to Wi-Fi, you can download apps, stream your favorite shows, search for information online, and so much more. Setting up your new TV can be a complex process as you juggle all. This wikiHow teaches you how to connect your Samsung Smart TV to the internet by adding it to your Wi-Fi network. When I run the connection test for the player, the local connection is good but the Internet connection fails and the message is " The HTTP port is disabled. Funny thing, Hulu and Netflix, that is what I want to see on my TV still plays on my wireless laptop 21". i am currently streaming football and it is terrible and the picture freezes. Every time I have to power everything off and then reboot. Supported devices include select Amazon Fire TV devices, Roku players and TVs, Apple TV and Apple TV 4K, Vizio SmartCast TVs, Samsung & LG smart TVs, HiSense TVs, Xbox One, and more. Today I tried it again and about 30 miutes later "connection lost" message and video playback stops. Then, press ENTER on the remote. how to download apps to philips smart tv. Click here to visit our frequently asked questions about HTML5 video. Solved panasonic smart tv stopped connecting to my wireless access. The software has gone through a few changes with more powerful hardware in. Today I tried it again and about 30 miutes later "connection lost" message and video playback stops. Just would be nice to get it to work on my computer being I have no TV outlet there. all the other wireless devices in the house work fine. I am able to connect to my orbi Wifi but the Samsung TV has an X when trying to connect to the internet. Basically what happens is that we lose internet functionality (no websites load, games freeze, etc), but Windows reports a full router connection and full internet access. apparently you have to go into the settings on your Samsung TV and look for and change the DNS to 8888 - months without being to able to use iView and SBS on a brand new Samsung TV and the average punter should have to know that shite - A jihad on Samsung. Your Roku® streaming player or Roku TV™ provides you with access to stream audio and video from the internet. Warning: Your information is exposed. 1 which keeps losing wifi. The only solution is to unplug the television. With internet connection, you can play App Game or browse Web on your TV screen, or stream your favourite movies and shows with services such as Netflix and Youtube. If you would like to use these settings for gaming, copy them under the 'Game' picture mode (available under 'Special Viewing Mode'). Your Roku® streaming player or Roku TV™ provides you with access to stream audio and video from the internet. Make sure your internet is connection is working - use a laptop or smart device to verify. Samsung smart tv 8 series wifi drops out suddenly wifi drops out within few minutes I have to connect to internet connection again. Discussion about WiFi issues (performance as well as disconnects) comes up repeatedly. Extend your mobile contents onto your Samsung Smart TV and The FRAME TV With the all-new Samsung Smart View app, you can enjoy your personalized Smart Hub experience on your smartphone or tablet with all the benefits of touch. Private Internet Access is the leading VPN Service provider specializing in secure, encrypted VPN tunnels which create several layers of privacy and security providing you safety on the internet. how to download apps to philips smart tv. Recently I lost my internet connection. UN65KU6500 & UN55KU6500 for Sale Now!. up the source connection on the set screen. The issue can be a frustrating problem especially if you rely on your Internet connection. With people using their Smart TV’s for Internet shopping, there is a great probability that a hacker might gain control of your Smart TV and steal valuable personal details and financial information. 99 Mac app that allows. Now all you need to do is exit out of the settings menu and turn the TV off. Excuse me Ally but is the laptop and desktop networked?? if so, can you see both of them? the reason that i ask is if you are picking up your network (assumming that you have one setup) if the network is visible and no connection to the internet that tells me that either the line is bad or the DHCP protocol is not maintaining the through connection to the ISP. Both initiate immediately and work seamlessly. Note: Performance may vary depending on your Wi-Fi network conditions. If you have a smart phone with a hot-spot and at least 3 bars of signal, try to connect the TV to the hot-spot. › [Solved] panasonic smart tv stopped connecting to my wireless access › [Solved] what is maximum distance for smart tv from wifi router › How do I set up the internet connection on my smart TVs? › Why has my TV suddenly not receiving WiFi? › [Solved] Smart TV or Media PC? › Samsung Smart TV doesn't refresh NAs. and every 4 or 5 times it happens it'll just say Limited/or No Connection with a little warning sign next the wirelessconnection button next to the clock. 4 GHz, the radios can transmit 2. Samsung TV Settings Guide: What to Enable, Disable and Tweak. I checked on phone under the Home app, then the Smart things app & Samsung Connect app and they all said I was connected. When I run the connection test for the player, the local connection is good but the Internet connection fails and the message is " The HTTP port is disabled. The issue can be a frustrating problem especially if you rely on your Internet connection. The problem maybe not in your phone but can other issues which you aren’t aware of. Have a look and make sure your LG smart TV is connected to your home Wi-Fi. How to Connect Sharp Smart TV to Internet. If your computer and TV both have DVI ports simply use a DVI cable to connect the two together. Is it simply a case of connecting the two cables from the Sky dish into the back of the TV or do the cables have to be routed through something first?. Just keep reading to more about the various errors( e. Accessing the Internet is has become one of the primary reasons we use our computers today, and losing our connections can be a frustrating disruption to our routine. After the TV is connected to the internet, turn it off, then back on to see if it will automatically recognize your WiFi network. Reset the Modem. Extend your mobile contents onto your Samsung Smart TV and The FRAME TV With the all-new Samsung Smart View app, you can enjoy your personalized Smart Hub experience on your smartphone or tablet with all the benefits of touch. Which is about when I started having issues. We purchased a Toshiba 50" 4k Ultra HD Smart Tv FireTv edition. The next time you select Netflix, all should once again work properly. How to connect an Android smartphone to your TV. The problem with a smart tv is that the wireless connection is not very strong and even a small drop in signal strength may not affect a tablet or laptop but it will be enough to disrupt the tv signal. My Sony Bravia AndroidTV (xbr65x850c) keeps losing all wifi access. Step 5: Uninstall/reinstall HBO GO. tried the internet connection also but to no avail, it gave me an idea when i read the forums about shutting off all linking. I have a CM400 Modem and Orbi AC2200 Wifi. apparently you have to go into the settings on your Samsung TV and look for and change the DNS to 8888 – months without being to able to use iView and SBS on a brand new Samsung TV and the average punter should have to know that shite – A jihad on Samsung. Stream YouTube TV to your TV using Google Chromecast, TVs with Chromecast built-in like Android TV, AirPlay for Apple TV, or Google Smart Displays. The TV keeps displaying the message "unable to find a network", but our iPad and Mac can connect fine. Take some of the devices off of the network. How to disable compatibility view. com speedtest LG recommends. Additionally, try reducing your playlist size if possible by removing channels/movies (especially if you have LM series LG TV with limited memory). I have a motorola modem/router-in-one attached to a switch to which both the book live and the samsung tv are connected. 123t Stubby Holder – keep calm darts – Funny Novelty. Apple TV is one of the best devices to own for video streaming, but if you already have a streaming device, chances are you can do a few things to enhance its performance. However, you’ll need to check this page on Samsung’s website to ensure your Smart Hub-enabled television supports Plex. I subscribe to Netflix and mostly watch DVDs on the plasma HDTV. TV is showing snowy, blue, or black screen Find out how to fix your TV if it shows a snowy, blue, or black screen. My TV wireless connectivity abruptly stops. It has found the name of my broadband and asks for "security key" which I have put in exactly as what is on my box; it is all upper case with no spaces. Smart TV has various applications available based on each region where it is sold. But sometimes I lose the connection to my WiFi network. Is it simply a case of connecting the two cables from the Sky dish into the back of the TV or do the cables have to be routed through something first?. Click on one of the options below for instructions on how to troubleshoot your wireless network connection. The laptops work fine but same thing happens on windows( very rarely though ), it's very frequent on Android TV (Bravia) and android phones, very rare on iPhones too. Just when you thought your Smart TV couldn't get any smarter, it turns out it can access the internet too. Also works on other devices in the house by other family. Maximum of 4 devices per broadband account. Hello, I am trying to fix my parents Samsung TV F6500 which has stopped connecting to Internet since a few weeks.